Houndsditch is committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks .
What information do we collect about you?
Information is collected from you when you register with us, order goods from us, sign up to receive updates or when you participate in our competitions and surveys. This may include name, mailing address, telephone number, email address and card details.
We will not sell your name, address, e-mail address, credit card information or personal information to any third party without your permission.
We may collect non-personal identification data about site visitors when they interact with our website. Non-personal identification data could include the browser name, the type of internet connected device and technical information about a site visitor’s means of connection to our website, like the operating system and the ISP (internet service provider) and other information like this.
Sensitive and private data is sent over a SSL secured communication channel and is encrypted and protected with digital signatures. We use Sage Pay to collect and process transaction information. For further information please refer to the Sagepay security policy (sagepay.co.uk/policies/security-policy)
Marketing and Communications
If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail if you have signed up and consented to this. If you no longer wish to receive these offers, you can unsubscribe at any time via our website.
Accessing your information
If you want to check the details you have submitted to Houndsditch you may do so by contacting us. You can request us to remove or amend any information that we have about you that you think is inaccurate. You can do this via email, telephone or in writing.
A cookie is text that asks permission to be placed on your computer's hard drive. Once you agree, your browser adds that text in a small file. Currently we only use temporary "session cookies" on our website, these are automatically deleted when the browser is closed.
A cookie will not give Houndsditch access to your computer or any information about you, other than the data you choose to share with us. You may set your web browser to notify you of cookie placement requests or decline cookies completely. If you decline cookies completely, you will not be able to shop on this site. You can delete the files that contain cookies, which are stored as part of your internet browser.
If you have further questions do not hesitate to contact us